BUSINESS POLICY

GENERAL:  Applied Products, Inc. is a North Dakota Company located at 917 S. 46th St., Grand Forks, North Dakota 58201.  Applied Products, Inc. is open M-F 7AM-6PM, Sat. 10AM-4PM  (CST).  Applied Products, Inc. is closed all legal holidays.  Packages, product specifications, services, operating procedures and pricing are subject to change without prior notice.  However, you will receive notification of any changes on an order prior to shipment.  For latest pricing, please call toll free 1-866-679-4499 M-F 7AM-6PM, Sat. 10AM-4PM  (CST).  Applied Products, Inc. is not responsible for any unintentional omissions or typographical errors.  Your information will never be resold to third parties and is used internally to improve the quality of service only.  Please read our privacy policy at www.rolltopcover.com/privacy.htm

ORDER POLICY:  All orders are subject to availability of merchandise on the requested delivery dated.  All orders require 100% pre-payment via credit card.  We accept Visa, MasterCard, Discover and American Express.  You may order by phone at:1-866-679-4499

SHIPMENTS:  The RETRAX ™ retractable pickup bed cover is shipped in two boxes by FedEx, UPS or SpeeDee.  The average delivery time is 7-10 working days from the day of the order.

RETURN POLICY:  All merchandise being returned to Applied Products, Inc. for warranty repair must be pre-approved by Applied Products, Inc..  All returns must include the Returned Merchandise Form or there may be a delay in processing your return.  Applied Products, Inc. warranties the RETRAX ™ pickup bed cover for a period of one year as stated in the products warranty card included with the installations/owner pack shipped with each bed cover.  Return shipments must be made with a return receipt or a tracking number.  Merchandise that is out over 30 days is not returnable.  If we have made an error in your shipment we will send a Call Tag and have the package picked up at our expense.  Returned merchandise must be in the original packaging and in saleable condition.  Shipments must be returned with shipping charges prepaid.  No returns on custom orders.